Cancellation Policy:
If you wish to cancel an order for a product or service from the Company (the "SOLTECH TechServices Pvt Ltd"), you must do so within 24 hours of placing the order. To cancel an order, please contact the Company's customer support team at the contact information provided below.
If the Company has already shipped the product or provided the service, you may not cancel the order.
Refunds Policy:
The Company offers refunds on products and services under certain circumstances. Refunds may be issued in the following situations:
Product Defect: If the product is defective or not functioning properly, the Company will issue a full refund or replacement.
Service Defect: If the service provided is defective or not performed to the agreed-upon standards, the Company will issue a full or partial refund, depending on the severity of the issue.
Non-Delivery: If the product is not delivered within the agreed-upon timeframe, the Company will issue a full refund.
Cancelled Order: If the order is cancelled within 24 hours of placing it, the Company will issue a full refund.
To request a refund, please contact the Company's customer support team at the contact information provided below. Refunds will be issued to the original payment method within 7-10 business days.
Note that the Company reserves the right to deny any refund request that does not meet the criteria outlined above.
Contact Information:
If you have any questions or concerns regarding this Cancellations and Refunds Policy, please contact us at:
SOLTECH TechServices Pvt Ltd
Office No FF29 & FF30,Swastik Arcade , Near NH No 8,Atak Pardi,Valsad
ValsadGujarat, State Code: 24
Pincode: 396002,India