Responsibilities:

1. Regular Meetings:
2. Conduct regular meetings with potential clients to understand their needs and present our products/services effectively.
3. Establish and maintain strong relationships with clients through consistent communication.
4. New Leads:
5. Proactively identify and pursue new leads to expand the client base.
6. Utilize various channels, including networking events and social media, to generate potential business opportunities.
7. Sales Closure:
8. Lead the entire sales process from initial contact to closure.
9. Work closely with clients to understand their requirements and tailor solutions to meet their specific needs.
10. Negotiate terms and conditions, ensuring a win-win situation for both the client and the company.
11. Coordination with Franchisers:
12. Collaborate with franchisers to ensure seamless communication and coordination.
13. Provide necessary support and information to franchisers to enhance their sales efforts.
14. Project Completion Certificate:
15. Facilitate the smooth completion of projects and ensure client satisfaction.
16. Issue project completion certificates in a timely manner, acknowledging successful delivery and meeting client expectations.
17. Advance Payment Collection:
18. Implement effective strategies for securing advance payments from clients.
19. Work closely with the finance team to ensure accurate and timely processing of payments.
20. After Sales Payment Collection:
21. Manage the collection of payments post-sales, ensuring adherence to payment schedules.
22. Address any payment-related queries or issues promptly and professionally.

Qualifications:

1. Proven experience as a Sales Executive or in a similar sales role.
2. Strong communication and interpersonal skills.
3. Ability to work independently and as part of a team.
4. Goal-oriented with a focus on achieving sales targets.
5. Excellent negotiation and presentation skills.
6. Knowledge of [industry] is a plus.

Job Summary: As a Sales Coordinator, you will play a pivotal role in our sales process, focusing on cold lead generation, meeting coordination, quotation management, follow-ups, and successful sales closure. Additionally, proficiency in utilizing the GEM (Government e-Marketplace) portal will be essential for this role. The ideal candidate is organized, proactive, and adept at leveraging digital platforms to enhance the efficiency of sales activities.

Key Responsibilities:

1. Cold Lead Generation:
2. Conduct strategic outreach through various channels to identify and qualify potential leads.
3. Utilize market research and industry insights to target specific client segments.
4. Maintain accurate records of lead generation activities.
5. Meeting Coordination:
6. Schedule and coordinate meetings between the sales team and potential clients.
7. Utilize the GEM portal for government-related meetings and collaborations.
8. Ensure seamless communication and coordination with internal and external stakeholders.
9. Quotation Management:
10. Collaborate with the sales team to gather necessary information for creating detailed and customized quotations.
11. Utilize the GEM portal for quotation submissions and compliance.
12. Ensure accuracy and completeness in all quotation documents.
13. Quotation Follow-ups:
14. Implement a systematic follow-up process to gauge client interest and address inquiries.
15. Leverage the GEM portal for efficient tracking and management of quotation follow-ups.
16. Maintain regular communication with clients to provide updates and address concerns.
17. Sales Closure:
18. Work closely with the sales team to understand client needs and concerns.
19. Utilize the GEM portal for streamlined documentation and compliance in the sales closure process.
20. Contribute to achieving and exceeding sales targets through effective negotiation and closing strategies.
21. GEM Portal Utilization:
22. Demonstrate proficiency in navigating and utilizing the GEM portal for government procurement processes.
23. Stay updated on GEM portal guidelines and compliance requirements.
24. Collaborate with the sales team to ensure adherence to GEM portal protocols.

Qualifications and Skills:

1. Proven experience in sales coordination with a focus on government procurement through the GEM portal.
2. Strong understanding of the sales process, lead generation, and government procurement procedures.
3. Excellent organizational, communication, and interpersonal skills.
4. Proficient in using CRM tools, Microsoft Office Suite, and the GEM portal.
5. Ability to work collaboratively in a team environment.
6. Results-oriented with a focus on achieving and exceeding sales goals.

Job Summary:

As a Junior Support Executive at [Your Company Name], you will play a crucial role in providing exceptional customer service and technical support to our valued clients. You will work closely with our support team to resolve customer inquiries, troubleshoot technical issues, and ensure a positive customer experience.

Key Responsibilities:

Customer Interaction:

Respond to customer inquiries via email, phone, or live chat in a prompt and professional manner.

Assist customers in troubleshooting technical issues related to our products or services.

Build and maintain strong customer relationships through effective communication and problem-solving.

Technical Troubleshooting:

Diagnose and resolve technical issues by providing step-by-step guidance or escalating complex problems to senior support staff.

Document all customer interactions, issues, and resolutions in the support ticketing system.

Product Knowledge:

Continuously update and expand your knowledge of the company's products, services, and industry trends.

Provide accurate information and training to customers to maximize their use of our products.

Collaboration:

Collaborate with cross-functional teams, including product development and sales, to address customer concerns and provide feedback for product improvement.

Customer Feedback:

Gather and analyze customer feedback to identify common issues and trends.

Contribute to the improvement of support processes and resources based on customer input.

Quality Assurance:

Follow established support procedures and guidelines to ensure consistency and quality in customer interactions.

Participate in quality assurance and training activities to enhance your skills and knowledge.

Qualifications:

High school diploma or equivalent; a bachelor's degree in a related field is a plus.

Strong communication skills, both written and verbal.

Excellent customer service skills with a friendly and empathetic demeanor.

Basic technical knowledge and the ability to learn and understand complex technical concepts.

Ability to work independently and as part of a team.

Strong problem-solving skills and attention to detail.

Previous customer service or support experience is a plus.

Position Overview:

We are seeking a highly organised and experienced Senior Account Assistant to join our dynamic technology company. The Senior Account Assistant will play a crucial role in maintaining accurate financial records, supporting the accounting team, and ensuring compliance with company policies and regulations. The ideal candidate should possess a strong background in accounting, excellent attention to detail, and the ability to work effectively in a fast-paced and ever-evolving technology environment.

Key Responsibilities:

Assist in the preparation, review, and maintenance of financial records, including accounts payable and accounts receivable.

Perform reconciliations of financial statements, bank accounts, and other accounts as necessary.

Support the month-end and year-end closing processes, ensuring accuracy and adherence to timelines.

Collaborate with cross-functional teams to gather and compile financial data for reporting purposes.

Handle vendor inquiries and resolve discrepancies related to invoices, payments, and billing.

Prepare and process invoices, expense reports, and purchase orders while ensuring compliance with company policies.

Assist in monitoring and tracking budget allocations, expenses, and variances.

Assist in the preparation of financial reports, presentations, and other materials for internal and external stakeholders.

Contribute to the preparation and filing of tax-related documents and forms.

Assist in maintaining compliance with financial regulations and internal controls.

Participate in audits and assist auditors in providing necessary documentation and information.

Mentor and provide guidance to junior team members as needed.

Stay up-to-date with industry trends, best practices, and accounting standards.

Qualifications and Skills:

Bachelor's degree in Accounting, Finance, or a related field. CPA certification is a plus.

Proven experience 2 years working in an accounting or finance role, preferably within the technology sector.

Strong knowledge of accounting principles, practices, and regulations.

Proficiency in using accounting software and Microsoft Office Suite, particularly Excel.

Excellent attention to detail and accuracy in data entry and financial analysis.

Strong organisational and time management skills with the ability to meet deadlines.

Effective communication and interpersonal skills for collaborating across teams.

Problem-solving skills to address financial discrepancies and resolve issues.

Ability to maintain confidentiality and handle sensitive financial information.

Adaptability to a rapidly changing technology environment.

Prior experience with ERP systems or financial management software is advantageous.